News

 

IT Support London – 27th April 2015

 

As the business capital of the UK, London is full of businesses that need their IT systems running smoothly 24/7. After all, time is money in such a competitive environment. No doubt you want IT support which is quick, efficient and brimming with expertise. If so, why not head to Blue Mouse?

 

With offices in both London and Chichester, Blue Mouse is keen to offer the most comprehensive IT support packages available. We consistently treat your IT department as if it were our own, with professional and proactive support available 24 hours a day. And since it’s our business to understand your IT system inside-out, we take the time to get to know your unique set up and users.

 

Our fantastic packages include a range of services, such as: unlimited help desk support, unlimited remote support, full network and hardware audit, 24/7 system and health management, automated vulnerability scanning, managed anti-virus for workstations, technical steering and guidance, and much more.

 

In addition to our support services, we also offer: managed anti-virus, anti-phishing and anti spam; online back-up, disaster recovery and server virtualisation; migrating to cloud, hosted exchange and infrastructure as a service.

 

For complete management of your IT systems, think Blue Mouse.

 

Windows Support in Hampshire – 20th April 2015

Do you need Windows support in Hampshire?

 

Microsoft’s Windows is the most commonly used operating system for business. When it’s working well, it provides a high level of functionality and accessibility. On the other hand when it doesn’t, it can be highly frustrating and risks severely impacting business productivity. Despite being one of the most cost-effective operating systems it still requires frequent updates and monitoring.

 

Windows 8.1 is now the world’s fourth most popular desktop operating system. Its excellent hardware-software compatibility is one reason behind such popularity. However it can also be vulnerable to viruses so you’ll want an IT Support company who has a wealth of experience with this particular system.

 

For the best Windows support in Hampshire, simply head to Blue Mouse IT. We are Microsoft accredited, technical experts who can help with all your Windows support. Our excellent managed service packages will ensure your Windows operating system is working at optimal levels, at all times. These include unlimited helpdesk and remote support, full network and hardware audits, 24/7 system health and performance monitoring, automated vulnerability scanning, managed anti-virus for workstations and much more.

 

Combining a customer centric ethos with a highly professional set of procedures and practises, the support Blue Mouse provides is consistently beneficial for all companies. We’ll save you both time and money, so get in touch today.

 

IT Support Company in Portsmouth – 13th April 2015 

Are you seeking IT support in Portsmouth? Want a company that will supply complete IT management for all your business requirements? Consider Blue Mouse IT.

 

We provide cost- effective, proactive and responsive IT support to a variety of businesses. Our friendly team is brimming with both expertise and integrity, and keen to help you when even the smallest technical issues crop up.

 

As a Microsoft partner, we can provide everything you require to keep your business running smoothly. This includes monitoring your system’s security and resilience, plain speaking helpdesk support, remote access and local onsite engineering, 24/7 system monitoring, regular system health checks, maintenance and updates, and Turnkey, a single point of contact solutions.

 

Working throughout not only Hampshire, but Surrey and London, we provide a 24 hour service which can support even the most hardworking of businesses. Our help desk runs from 7am to 7pm each day, so there’s no chance you’ll ever be left in the lurch support-wise. Although most IT issues are solved over the phone, Blue Mouse can also provide onsite engineers to solve your more pertinent problems.

 

Our excellent support packages are unlikely to beaten by any other IT support company in the area. Not only that, we throw in a free wi-fi deal too! For more information, take a closer look at our website.

 

IT Support Company in Chichester – 6th April 2015

 

Searching for IT support in Chichester? Want a company who values your IT as much as you do?

 

Whatever your business, it’s essential for your computer systems to be operating as you need them to be. In today’s technological age, IT systems play an irreplaceable role in keeping your business up and running. Technical problems can waste both time and money, significantly slowing down productivity in the process.

 

If you are seeking the best, local IT support company, look no further than Blue Mouse IT. With our affordable, yearly contracts, we provide up to 24/7 IT support for a wide variety of businesses. Truly getting to know our customers, our team members take the time to familiarise themselves with your particular setup and requirements.

 

Providing expert IT steering and guidance, we’ll help you make informed decisions about your IT management and the best ways to maximise business growth. Tracking and reporting your performance right from the outset, we collect data which will provide a clear picture of how everything’s performing. We also run continual health and performance monitoring, so even the slightest blimp can be dealt with. Since all our support packages include preventative maintenance, your IT infrastructure is guaranteed to be in the best shape possible.

 

To put a cherry on the cake, our yearly contracts come with a free wi-fi offer! Get in touch today.

 

Seeking IT Support in Surrey? – 1st April 2015

 

Seeking IT support in Surrey? Want expert support, available 24/7?

 

In any business, time is money. You don’t want to waste it on faulty IT systems. With clients and customers to serve, or shareholders to satisfy, the last thing you want is your IT infrastructure failing. In a tech-heavy world, businesses are more and more reliant on their computer systems. You want any issues resolved quickly and efficiently, with the least chance of them cropping up again.

 

If you want the best IT support in Surrey, you can’t do better than Blue Mouse. Our extended, out-of-hours support will be there for your business 24 hours a day, 365 days a year. All our IT helpdesk engineers are IT accredited, technical experts keen to solve any IT problems you may encounter. Making it our business to understand your company, Blue Mouse consider our IT department to be your IT department, too.

 

Our fantastic support packages include: unlimited helpdesk access, unlimited remote support, full network and hardware audit, automated vulnerability scanning, managed server back-up, technical steering and guidance, managed anti-virus for work stations, liaison services with 3rd party providers, and much more.

 

Don’t lose time and money in your business. Get in touch today.

 


 

Need Windows Support in Sussex? – 23rd March 2015

 

Searching for Windows support in Sussex? Look no further than Blue Mouse. A good IT department is essential for any business. In today’s tech-heavy world it is one of the prime driving forces of your company.

 

Blue Mouse provide a variety of services to keep your IT systems operating at optimal levels. All our IT helpdesk engineers are accredited, technical experts specifically trained to solve any IT problems you’re experiencing. Our business is to understand your set up and to resolve any issues which crop up as soon as possible. IT problems can waste both time and money, and we are fully aware of this. We’ll get your Windows system back up and running in no time.

 

Our helpdesk is open 7am to 7pm, Monday to Friday- rain or shine. So, no matter when those pesky Windows problems strike, we’ll be on the line, helping every way possible. Our support packages includes unlimited remote support, management of critical Microsoft updates, managed anti-virus and backup for work stations, remote maintenance, managed server back-up and many other services.

 

We believe communication is the key to a good business. Since most of our IT issues are resolved over the phone, we pride ourselves on providing the best customer service imaginable.

Contact us today.

 


 

Where to Get Server Support in Hampshire – 16th March 2015

 

There are some very good reasons to get professional server support from outsourced IT support companies and you can’t get better outsourced services and customer commitment than at Blue Mouse. If you’re looking for server support anywhere across Hampshire, our team of experts are only too happy to help.

 

We often get asked why use outsourced server support. That’s simple.

 

Blue Mouse provide high quality IT engineering support at a fraction of the cost of employing your own in-house IT team and we also tend to have a wider spectrum of qualified expertise than our client’s internal teams. Our specialists see a broad range of IT issues and are practiced at sorting them efficiently and effectively and the best thing is, our services are available 24/7. We have the experience required to save you time and money by responding quickly when your servers have major issues or become victims of virus attacks.

 

Blue Mouse invest in the latest, cutting edge technology to ensure all our Hampshire customers receive the very best server support possible. We know you have budget considerations so we’ll help you to control your expenditure with ease. If you have a tight budget, our Pay as You Go professional server support services are the ideal choice. We do also offer contract cover so you can have peace of mind knowing your server support comes at a fixed rate. As specialists in our field, we can also provide product feedback that you wouldn’t readily get from technology manufacturers to help you choose the best performing equipment and to ensure you are aware of all the known issues with today’s market products.


So we’re pretty confident we’ve given you some very good reasons for outsourcing your server support to Blue Mouse. So why not find out more and call us on 0333 721 0241 to arrange a pay as you go service or a cost effective contract.

 


 

IT Support for Business – 9th March 2015

 

No matter the nature of your business, it’s likely you’ll need IT support assistance every now and then. Whether you’ve been hit by a critical virus or are experiencing server problems, you need help fast and efficiently.

 

Blue Mouse are always ready and waiting to help with all your IT support needs. We charge a fraction of the cost of in-house specialists and have a wider spectrum of skills and experience in comparison. Companies can also manage and control their expenditure when outsourcing to reputable experts like ourselves. We offer support and solutions as contract or pay as you go options, so you can always stay within your strict budgets.

 

Without professional IT support, you could put your business at risk. Blue Mouse adopt best practices to avoid IT pitfalls when fixing challenging problems. We also appreciate that speed is of the essence and down time must be kept to a minimum. We respond to your needs quickly and even provide emergency services, so you can have the best IT support 24/7.

 

When you need IT support, think Blue Mouse!

 

Call us on 0333 772 0241 for a free quote on our IT support contracts and pay as you go services.

 


 

Where to Get Server Support in Hampshire – 2nd March 2015

 

When your servers fail, the impact on your employees, customers and business can be hugely negative. Even if you have in house IT support, they hardly ever have the wide spectrum of expertise and qualifications as outsource IT companies.

 

We understand the importance of needing server support and cover all major manufacturers including HP, IBM and Dell. Blue Mouse offer specialist 3rd line support, so we know your servers are always covered. As Hampshire’s IT experts, we know what we are doing better than our competitors.

 

In addition to our qualifications and accreditations, Blue Mouse have greater experience in dealing with all types of IT issues. We manage and control your servers on a contract or pay as you go basis which allows you to stay in control of your company budgets.

 

Whether you have one dedicated server in your office or a whole data centre of servers running critical functions at your large organisations in Hampshire, we give you our invaluable support. The team at Blue Mouse build support solutions around you to ensure your specific needs are taken care of.

 

Call Blue Mouse today on 0333 772 0241 for 24/7 server support at your business across Hampshire.